Privacy Policy
At SOF, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, how we protect it,
and your rights regarding your information when you use our website, products, and
services.
By accessing or using our website and services, you agree to the practices described in this
Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, submit an inquiry, or otherwise interact with us,
we may collect:
● Full name
● Email address
● Phone number
● Billing address
● Shipping address
● Date of birth (where required)
● Company/business information
● Dealer information
● FFL information and documentation
● Tax identification information (where required)
● Government-issued identification (where legally required)
● Order and purchase history
Payment Information
Payment information such as:
● Credit/debit card details
● Billing information
● Transaction details
Payment processing is handled through secure third-party payment providers. We do not
store full payment card information on our servers.
Technical Information
When visiting our website, we may automatically collect:
● IP address
● Browser type
● Device information
● Operating system
● Website activity
● Pages viewed
● Time spent on pages
● Referral sources
● Cookies and tracking information
Communication Information
If you contact us through forms, email, phone, social media, or customer support, we may
collect:
● Communication records
● Customer service inquiries
● Feedback
● Support requests
2. How We Use Your Information
We may use collected information to:
● Process and fulfill orders
● Verify customer identity
● Comply with legal and regulatory obligations
● Process firearm or suppressor-related transactions where applicable
● Communicate about purchases and account activity
● Respond to customer inquiries
● Provide customer support
● Improve our website and services
● Send updates and promotional communications
● Prevent fraud and unauthorized activity
● Maintain internal records
● Conduct business analytics
3. Sharing Your Information
We do not sell your personal information.
We may share your information with:
Service Providers
Third-party providers assisting with:
● Payment processing
● Shipping and fulfillment
● Website hosting
● Customer support
● Marketing
● Analytics services
Legal and Regulatory Authorities
We may disclose information if required:
● By law
● Through subpoenas or legal processes
● To comply with applicable firearm regulations
● To prevent fraud or unlawful activity
● To protect our rights or safety
Business Transfers
In the event of a merger, acquisition, sale, or transfer of company assets, customer
information may be transferred.
4. Firearm and Compliance Information
Certain products sold by SOF may require collection and verification of additional
information, including but not limited to:
● Federal Firearms License (FFL) information
● Dealer details
● Compliance documentation
● Identification requirements
● Regulatory information required by applicable laws
This information may be retained as required by applicable federal, state, and local
regulations.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
● Improve user experience
● Remember user preferences
● Analyze website traffic
● Deliver relevant marketing content
● Measure website performance
You may disable cookies through your browser settings; however, some website functionality
may be limited.
6. Marketing Communications
We may send:
● Promotional emails
● Product announcements
● Marketing updates
● Company news
You may unsubscribe from marketing communications at any time by:
● Clicking the unsubscribe link in emails
● Contacting us directly
Transactional communications regarding orders or legal requirements may still be sent.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to
protect personal information from:
● Unauthorized access
● Disclosure
● Misuse
● Alteration
● Loss
While we take security seriously, no method of electronic transmission or storage can be
guaranteed to be completely secure.
8. Data Retention
We retain personal information only as long as necessary to:
● Fulfill business purposes
● Complete transactions
● Meet legal obligations
● Comply with regulatory requirements
● Resolve disputes
● Enforce agreements
Certain compliance records may be retained for longer periods where required by law.
9. Your Rights
Depending on your jurisdiction, you may have rights to:
● Access your personal information
● Correct inaccurate information
● Request deletion of information
● Restrict or object to processing
● Withdraw consent
● Request a copy of your information
To exercise these rights, please contact us using the information below.
10. Children's Privacy
Our products and services are not intended for individuals under the age of 18 (or other
applicable legal age requirements). We do not knowingly collect personal information from
minors.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy
practices or content of external sites.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with an
updated effective date.
Continued use of our website after changes constitutes acceptance of the revised Privacy
Policy.
13. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, contact:
SOF Operator
Website: sofoperator.com
Email: operations@sofoperator.com

Address: 79 E 8th St Waconia, MN 55387