LIMITED LIFETIME WARRANTY –
SUPPRESSORS
SOF warrants to the original civilian retail purchaser that all suppressors manufactured by SOF will
be free from defects in materials and workmanship for the lifetime of the product, when used
under normal, intended operating conditions and properly maintained in accordance with
applicable SOF suppressor manual.
This Limited Lifetime Warranty:
● Applies only to the original retail purchaser
● Is non-transferable, except where otherwise required by law
● Covers manufacturing and workmanship defects only
Unless otherwise expressly stated in a written quotation, proposal, or contract, SOF further
warrants that the product will conform to applicable specifications and be free from
defects at the time of delivery.
LIMITED WARRANTY – FIREARMS
SOF warrants to the original civilian retail purchaser that each SOF firearm is free from defects in
materials and workmanship under normal, intended use and proper maintenance
when operated in accordance with the appropriate SOF firearm manual.
Unless otherwise expressly stated in a written quotation, proposal, or contract, SOF further
warrants that the rifle platform and associated factory supplied components will
conform to applicable specifications and will be free from defects in materials and
workmanship at the time of delivery. Written notice of any claimed defect must be
provided to SOF within twelve (12) months of the original delivery date.
SOF’s sole and exclusive obligation, and the purchaser’s exclusive remedy, under this warranty
shall be limited, at SOF’s sole discretion, to repair, replacement, or refund of the
purchase price of the defective product. The warranty period shall not be extended or
renewed as a result of repair or replacement.
This warranty does not cover:
● Cosmetic or finish wear
● Damage resulting from accident, misuse, abuse, negligence, or improper
maintenance
● Normal wear and tear, including barrel erosion, gas system wear, suppressor
erosion, carbon buildup, or heat discoloration
● Damage resulting from excessive firing schedules or heat exposure
● Rifles that have been modified, altered, improperly assembled, or repaired by
the purchaser or any third party without SOF’s prior written authorization
SOF shall have no liability for rifle platforms that have been abused, altered, or serviced outside of
SOF approved procedures.
WARRANTY COVERAGE &
REMEDIES
SOF’s sole and exclusive obligation, and the purchaser’s exclusive remedy, under this warranty
shall be limited to one of the following:
● Repair of the defective product, or
● Replacement with the same or a functionally equivalent product
The warranty period shall not be extended or renewed as a result of repair or replacement.
NO QUESTIONS ASKED
REPLACEMENT PROGRAM
In addition to the Limited Lifetime Warranty, SOF offers a No Questions Asked Replacement
Program for suppressors that are damaged outside of manufacturing or workmanship
defects.
Program Terms
Under this program:
● Any SOF suppressor may be replaced for 25% of the current retail value
● No explanation, fault determination, or incident disclosure is required
● Applies regardless of cause of damage, including user error or catastrophic
failure
This program:
● Is available only to the original retail purchaser
● Requires the damaged unit to be returned to SOF
● Is subject to compliance with all applicable local, state, and federal laws
SUPPRESSOR SPECIFIC
COMPLIANCE (NFA ITEMS)
All suppressor warranty claims, repairs, or replacements are subject to:
● All applicable federal, state, and local laws
● ATF regulations governing National Firearms Act (NFA) items
SOF will coordinate suppressor repair or replacement in compliance with current ATF guidance.
Any transfer taxes, registration fees, or regulatory wait times imposed by governing
authorities are the responsibility of the customer unless otherwise expressly stated in
writing.
RETURN AUTHORIZATION
PROCESS
All warranty or replacement claims require:
● Prior contact with SOF Warranty Support: warranty@sofoperator.com
● Proof of original purchase
Products returned without prior authorization may be refused or returned at the customer’s
expense.
LIMITATION OF LIABILITY
To the maximum extent permitted by law:
● SOF shall not be liable for any incidental, indirect, or consequential damages,
including but not limited to loss of use, loss of profits, personal injury, or
third-party claims
● SOF’s total liability under any theory of recovery shall not exceed the original
purchase price of the product
This warranty provides specific legal rights. Additional rights may vary by jurisdiction.
POLICY MODIFICATIONS
SOF reserves the right to modify or update the Limited Lifetime Warranty, Limited Warranty and
Return Policy. The warranty policy in effect at the time of original purchase shall
govern that product